Frequently Asked Questions
Everything you need to know about our luxury home collections and service.
What is the standard delivery timeframe for NYRALONDON orders?
We offer standard shipping within 3-5 business days. For larger furniture items or bespoke home decor, delivery may take 7-10 business days depending on your location.
Do you offer international shipping for your home collections?
Yes, NYRALONDON ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy for home accessories and textiles?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, bedding and towels cannot be returned once the seal is broken unless they are faulty.
Are your products ethically sourced?
At NYRALONDON, we prioritize sustainability. We partner with artisans and manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
How can I track the status of my furniture delivery?
Once your order is dispatched, you will receive an email with a tracking number and a link to our courier's portal to monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Clearpay for eligible orders.